Which macys has a mac counter

I just exchanged something yesterday, used, with no problems. I dont know but I personally spend waaaaayyy too much money there for them to tell me I cant exchange the few things I dont like on me.

I know my counter doesn't want to loose my business by doing that. Quote: Originally Posted by te. Quote: Originally Posted by Dizzyray He is totally wrong. Bernadette Well-known member. I work at a MAC counter in a Macy's I honestly don't remember the time period within which returns can be made, I want to say 30 days, might be longer my coutner just opened, still learning the ins and outs of Macy's.

Please don't let stupid people ruin your experience I used to work at Macy's and am sure it's days. Not sure about MAC though. They use the same reciept roll so l don't see why not. I never returned makeup I told the customers they had to return it in makeup which was true. Is he new? Was he rude about it? I would talk to the counter manager. Don't mention "I spend so much money in this store at this counter, etc I always appreciated it and bent over backwards for customers who didn't try to pull that sort of thing.

Since I had to redo my order while she waited, she put me on hold and when she got backwashes going to to the phone she seemed to be in a big hurry and said she was transferring to r her superviser. The supervisors phone began to ring. And It rang and rang and rang for a good 20 minutes. I finally hung up. I was so upset that it took me a while to calm down. I guess this survey needs to be shown to the manager of the supervisor or the top person in charge.

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